FAQ
At Pure Plumbing, we understand that our customers often have questions about our services, processes, and plumbing in general. Below are the top 10 questions we get asked frequently, along with detailed answers to help you understand our offerings and ensure you receive the best service possible.
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What services does Pure Plumbing offer?
We offer a comprehensive range of plumbing services, including residential plumbing, commercial plumbing, emergency plumbing services, drain cleaning, water heater installation and repair, hydrojetting, and more. Whether you need routine maintenance or urgent repairs, our experienced team is here to help.
Are you licensed and insured?
Yes, Pure Plumbing is fully licensed and insured. Our technicians are highly trained professionals who adhere to the highest standards of safety and quality. We carry comprehensive insurance to protect our customers and our team during every job.
How quickly can you respond to a plumbing emergency?
We understand that plumbing emergencies can happen at any time. That’s why we offer 24/7 emergency services to our customers in Brookville, Ohio and surrounding areas. Our team is on standby to respond quickly and efficiently to any plumbing crisis, ensuring minimal disruption and damage to your property.
Do you offer free estimates?
Yes, we provide free estimates for all our plumbing services. We believe in transparent pricing and will give you an upfront cost before any work begins. This way, you can make informed decisions without any surprises.
What should I do in case of a plumbing emergency?
In case of a plumbing emergency, the first step is to turn off the main water supply to prevent further damage. Then, call Pure Plumbing immediately. Our emergency response team will guide you through the initial steps and dispatch a technician to your location as soon as possible.
How can I prevent clogged drains?
To prevent clogged drains, avoid putting grease, coffee grounds, hair, and other debris down your drains. Use drain covers to catch hair and food particles, and regularly clean them. We also recommend scheduling regular drain cleaning services to keep your pipes clear and functioning properly.
What are the signs that my water heater needs repair or replacement?
Common signs that your water heater needs repair or replacement include inconsistent hot water, strange noises, leaks, and rusty water. If you notice any of these issues, contact Pure Plumbing for an inspection. We’ll assess the situation and recommend the best course of action.
How often should I schedule plumbing maintenance?
We recommend scheduling plumbing maintenance at least once a year. Regular maintenance helps identify and fix minor issues before they become major problems, ensuring your plumbing system operates efficiently and prolonging the lifespan of your fixtures and appliances.
What types of water heaters do you install?
We install a variety of water heaters, including traditional tank water heaters, tankless water heaters, and hybrid models. Our experts will help you choose the best option based on your household’s hot water needs, energy efficiency preferences, and budget.
Why should I choose Pure Plumbing over other plumbing companies?
Pure Plumbing stands out for our commitment to quality, customer satisfaction, and community values. We have built a reputation in Brookville, Ohio, for our reliable service, professional team, and honest pricing. Our goal is to provide you with the best plumbing solutions and an exceptional customer experience every time.